Unintended Lessons

Last week I drove my daughter on an east coast college tour (1500 miles, 8 colleges in 6 days.) We started in North Carolina eating BBQ and enjoying the Southern culture, went through Washington D.C checking out the shopping in Georgetown, saw beautiful horse country in Pennsylvania and upstate NY and headed down into the [...]

Let’s Fire Our Customers

As a board member, investor and consumer, I’ve encountered companies firing their customers.  While this sounds inexplicable to an outside observer, sometimes it makes sense.  Other times it’s just plain dumb. Pattern Recognition One of the great things about being an entrepreneur is that you are constantly running a pattern recognition algorithm against a continual [...]

Customer Development Manifesto: The Path of Warriors and Winners (part 5)

The first four posts of the Customer Development Manifesto described the failures of the Product Development model. This post describes a solution – the Customer Development Model. In future posts I’ll describe how Eric Ries and the Lean Startup concept provide the equivalent model for product development activities inside the building and neatly integrates customer and agile development. Most [...]

Can You Trust Any VC’s Under 40?

Over the last 30 years Wall Street’s appetite for technology stocks have changed radically – swinging between unbridled enthusiasm to believing they’re all toxic. Over the same 30 years, Venture Capital firms have honed their skills and strategies to match Wall Streets needs to achieve liquidity for their portfolio companies. You have to wonder: does [...]

Customer Development Manifesto: Market Type (part 4)

This series of posts of the “Customer Development Manifesto” describes how the failures of the Product Development model for sales and marketing led to the Customer Development Model. In future posts I’ll describe how Eric Ries and the Lean Startup concept provided the equivalent model for product development activities inside the building and neatly integrates customer and agile development. [...]

The Customer Development Manifesto: The Startup Death Spiral (part 3)

This post is part 3 of the “Customer Development Manifesto” series and makes more sense if you read part 1 and part 2. This post describes how following the traditional product development can lead to a “startup death spiral.”  In the next posts that follow, I’ll describe how this model’s failures led to the Customer Development [...]

The Customer Development Manifesto: Reasons for the Revolution (part 2)

This post makes more sense if you read part 1 of the Customer Development Manifesto. This post describes how the traditional product development model distorts startup sales, marketing and business development.  In the next few posts that follow, I’ll describe how thinking of a solution to this model’s failures led to the Customer Development Model [...]

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